Auto generated incident

Incident Report for Omnicus

Resolved

This incident has been resolved.

Posted Jun 07, 2022 - 13:53 CEST

Monitoring

Our service partner has restored its services, so we are now back!

Posted Jun 07, 2022 - 12:22 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 07, 2022 - 12:17 CEST

Investigating

We are currently investigating this issue.

Posted Jun 07, 2022 - 12:08 CEST

This incident affected: Agent Dashboard, Agent Backend, Admin Dashboard, Content Storage, API, Customer Channels (Voice, SMS, Live Chat, Incoming mail, Outgoing mail, Facebook Messenger), and Omnicus platform (Database).