System Upgrade

Scheduled Maintenance Report for Omnicus

Completed

The scheduled maintenance has been completed.

Posted Jan 30, 2023 - 23:45 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 30, 2023 - 21:16 CET

Scheduled

We will be undergoing scheduled maintenance during this time.

Posted Jan 30, 2023 - 21:15 CET

This scheduled maintenance affected: Agent Dashboard, Agent Backend, Admin Dashboard, Content Storage, API, Omnicus platform (Kubernetes, Container Engine, Database, Cloud Network), and Customer Channels (Voice, SMS, Live Chat, Incoming mail, Outgoing mail, Facebook Messenger).