System Upgrade

Scheduled Maintenance Report for Omnicus

Completed

The scheduled maintenance has been completed.

Posted Sep 10, 2023 - 01:30 CEST

Verifying

Verification is currently underway for the maintenance items.

Posted Sep 10, 2023 - 01:27 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 09, 2023 - 22:30 CEST

Scheduled

We will be undergoing scheduled maintenance during this time.

Posted Sep 04, 2023 - 20:20 CEST

This scheduled maintenance affected: Agent Dashboard, Agent Backend, Admin Dashboard, Content Storage, API, Omnicus platform (Kubernetes, Container Engine, Database, Cloud Network), and Customer Channels (Voice, SMS, Live Chat, Incoming mail, Outgoing mail, Facebook Messenger).